Job Description
Skills and experience:
- Minimum 3 years’ experience in e-trading client and application support
- Understanding of the FIX protocol
- Experience working at the Linux command line
- Knowledge of a modern programming or scripting language. While this is not a developer role, the ability to understand code and write simple scripts will be an advantage.
- A detail orientated and client first approach to support
- Ability to adjust communication style to the audience
- Self-motivated and proactive attitude to IT Service Management
- Excellent organisational and communication capabilities as well as analytical and problem-solving skills
- Ability to maintain good humour under pressure
- Experience of dealing with high profile, tier 1 clients and business critical applications
- Ability to quickly understand and communicate client needs and to communicate a process to resolve or enhance a work flow issue
Please apply with your CV in the first instance or contact us for further details
