Job Description
Key Responsibilities:
- Provide advanced technical support for complex customer issues.
- Diagnose and resolve technical problems efficiently.
- Escalate unresolved issues and provide timely feedback.
- Collaborate with internal teams to improve service delivery.
- Strong technical background.
- Excellent problem-solving skills.
- Clear communication skills.
- Ability to work under pressure.
At Sirius People, we advocate for the progression and equity of people of Aboriginal and Torres Strait Islander descent, diverse cultural backgrounds, disabilities and gender identities. Therefore, we strongly encourage you to apply.