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Technical Support | Customer Service | Entry Level

Job Title: Technical Support | Customer Service | Entry Level
Contract Type: Permanent
Location: Sydney, New South Wales
Industry:
Salary: AU$50000 - AU$55000 per annum + Super
Reference: 103077_1541130731
Contact Name: Annabel Preacher
Contact Email: apreacher@siriustechnology.com.au
Job Published: November 02, 2018 14:52

Job Description

The role

  • Working in a fast paced environment providing first touch technical support via phone, email and web chat
  • Managing the end to end customer experience and ensuring satisfaction

Key Skills and Experience

  • Previous experience in a Customer Service role
  • Previous experience in the Telecoms industry - perhaps you have worked at Vodafone, AAPT, Telstra etc
  • A strong aptitude for technical matters is essential and any previous experience in technical support would be highly regarded
  • Strong problem solving / troubleshooting experience
  • Superior communication and relationship management skills
  • Full working rights in Australia

Desirables

  • Any previous technical experience - Voice, Data, Software, Hardware, Infrastructure

This is an exciting PERMANENT opportunity to be part of a cracking organisation with highly engaged people. A strong training program is in place as is structured career progression.

Paying $55k + Super

If you are interested in this role, please press APPLY NOW!

If you have any questions, please reach out to Annabel on (02) 927 05229