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Level 1 IT Support

Contract type: Contract
Location: Sydney
Industry: Support IT - C Suite IT - Digital
Salary Up to 100k+ Super
Start Date: 2021-11-02
Reference: V-116944
Contact name: Sara Kakar
Contact email: skakar@siriustechnology.com.au
Job published: November 03, 2021 09:22

Job Description

Level 1 IT Support: Up to $100k+ Super:: Initial 12 month fixed term contract :: Diverse and inclusive culture  
 
Sirius Technology is working with a well-known Australian brand that consistently features in the top 100 places to work in Australia. They are looking to onboard 2 X First Line IT Support Analysts to join their growing team. This really is an excellent place to work and you will be working with some of the best technologists in Sydney.

Benefits:

-          Fun and supportive team
-          Great workplace environment
-          Diverse and inclusive culture

What you’ll be doing:

-          Level 1 technical support
-          Installation, configuration and admin of Microsoft Windows 10
-          All F2F and call are logged via ticketing system
-          Diagnose and escalating level 1 incidents  
-          Provide high level of Customer Service
-          Provide hardware and software support to clients

Skills needed:

-         Great communication skills
-         Natural problem solver 
-         Great team player with a can-do attitude 
-         Microsoft windows 10
-         Jira Service Desk
-         Previous experience in a top tier MSP highly valued but not essential 
-         Active Directory and O365 admin
-         PowerShell experience is a bonus  
 
 
If you are interested, Please send your resume in the first instance. 


 
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