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IT Support / Service Desk Analyst

Job Title: IT Support / Service Desk Analyst
Contract Type: Permanent
Location: Melbourne CBD, Victoria
Industry:
Salary: Permanent Salary
Start Date: ASAP
Reference: 103162_1542095451
Contact Name: Jonathan Ponnusamy
Contact Email: jponnusamy@siriustechnology.com.au
Job Published: November 13, 2018 18:50

Job Description

What are we looking for?

We are seeking an experienced IT Support consultant who has worked in a corporate environment and is able to cover a broad range of tasks. Great opportunity to work for a fantastic company with a great internal team in place. Opportunity to own the IT Support and Service Desk process.

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Role & Requirements

- Strong IT Support and Service Desk background

- Experienced in Face-to-Face support as well as Phone and Email based support

- Excellent troubleshooting and documentation skills

- Strong understanding of systems, hardware, software, devices

- Understanding of basic network principles (TCP/IP, DNS, DHCP)

- Technical skills and a passion for IT hardware and software

- Office 365, Windows 7 & 10, Device Management/Setup (phone, laptop, iPad)

- Ability to work in a fast-paced environment and juggle multiple tasks

- Able to work in a close-knit team of committed professionals

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Sounds like a fit!


If this role sounds like a good fit for you, hit 'apply for this job' to submit an application. Alternatively, you can contact the managed accounts team at Sirius Technology for further information:

Jono Ponnusamy - (03) 9020 1997 or jp@siriustechnology.com.au

OR

Hemani Bhardwaj - (03) 9020 1962 or hbhardwaj@siriustechnology.com.au