Job Description
- Auburn location - skip the morning traffic!
- Team focussed employer with great opportunities for growth
- Above market base salary + super
Join an established FMCG organization, a major player in their industry and grow your customer service career.
About the Role:
In this role you’ll be responsible for delivering high-quality customer service, presenting sales quotes, managing customer budgets, and maintaining effective relationships with staff and customers. Essential skills are strong customer focus, sales experience, problem-solving, and excellent communication.
About the Company:
With over 40 years of experience, our client is a leading, independent, family-owned Food Service Distributor in Sydney, committed to exceptional service, quality, and value. Their HACCP-approved fleet delivers a wide range of products, including dry goods, frozen goods, meat, poultry, dairy, and freshly prepared vegetables, covering approximately 85% of NSW. They’re team focussed, dedicated to their customers and a juggernaut in their industry.
Duties Include:
- Provide high-quality telephone and reception services with a welcoming and professional manner.
- Present sales quotes and updates on food packages.
- Manage customer budgets and tailor packages to fit their needs.
- Respond to inquiries with a helpful approach, assessing service requirements and providing appropriate responses.
- Maintain effective working relationships and liaise professionally with all levels of staff.
Requirements for this role:
- Strong customer service focus and team player mindset.
- Previous sales and upselling experience.
- Excellent problem-solving, planning, and organizing skills.
- Effective oral and written communication abilities.
- 2+ years experience in customer service and contact centers.
If you’re ready to get stuck into your next opportunity with a reputable company, please APPLY online or email Moana at mbennett@siriuspeople.com.au with any questions. Only shortlisted candidates will be contacted.
