Job Description
We are looking for a confident and reliable Customer Service Representative to join a leading organisation within the freight & logistics industry. Located in Mascot, this exciting opportunity will allow you to be a part of an energetic and fast paced call centre, so you must thrive working in a busy environment. Handling Corporate customer enquiries, a premium level of customer service is paramount in this role as you will be assisting with calls, emails and investigations.
Please note that we will be selecting successful candidates from an assessment centre which will be run on Thursday 24th January 2019.
We are looking for the following:
- Previous experience of working in a high volume call centre environment/ in e-mail based customer service OR in investigations for customer service
- Great timekeeping and reliability
- Excellent communication skills both written and oral
- A 'can-do' and proactive attitude
- Positive and enthusiastic people
- Strong problem solving skills
- Flexibility regarding shift times
What's on offer?
- A permanent opportunity
- Lovely open plan offices
- Approachable management
- Extensive training
- Supportive work culture
- Set shift (1 pm - 9 pm)
All successful candidates must be able to commence training on Monday 4th February.
Due to the large number of applicants we will only contact you if you are shortlisted for the role.
