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Customer Service & Planning Coordinator

Contract type: Permanent
Location: Wetherill Park
Industry: Support - Customer Service/Call Centre
Salary $65 - $80 per annum
Start Date: 2021-10-10
Reference: V-116694
Contact name: Amber Fenley
Contact email: Amber@siriussupport.com.au
Job published: October 11, 2021 08:48

Job Description

Customer Service & Planning Coordinator

  • to $80k (for the right experience) + super 

  • Permanent full-time - Immediate start!

  • Wetherill Park location 

The Customer Service & Planning Coordinator is responsible for providing customer service to both new enquiries and existing customers.

Reporting directly to the General Manager, your role will be assisting both the Sydney and Melbourne clients. Some of your responsibilities will be customer service based to ensure that all requirements are met, delivery schedules, being the first point of contact, planning, inventory levels, meeting deadlines to ensure product is delivered on time, reception and administration duties: 

To be successful in this role, you will need:

  • Customer service - Entering new sales, assisting with delivery requirements, following up with customers and aftercare post sale, monitor delivery schedules, liaising with customers

  • Planning - monitoring & planning stock lines, inventory levels, opening and closing order is SAP, work with the manufacturing team to ensure customer needs are met

  • Production - meeting deadlines to ensure deliveries meet the demand, scheduling deliveries for delivery to same locations

  • Reception & Administration - answering phones, adhoc administration duties

Key Requirements

  • Strong analytical skills and customer focused

  • SAP and MRP Experience

  • Excellent written and oral English communication skills

  • Team player and self motivated to get the job done

  • Excellent presentation and the ability to influence

  • Attention to detail

If this sounds like the opportunity you’ve been waiting for, please APPLY now or email amber@siriussupport.com.au

   

   

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