Service Desk Analyst | Level 1/2 | Parramatta

Job Title: Service Desk Analyst | Level 1/2 | Parramatta
Contract Type: Permanent
Location: Parramatta, New South Wales
Salary: AU$65000 - AU$85000 per annum
Reference: 103098_1541461293
Contact Name: Annabel Preacher
Contact Email:
Job Published: November 06, 2018 10:41

Job Description

The Company

Government Organisation in the West are looking for a Level 1 Support Engineer to support their user base

The Role

Once in this role, you will be working using your customer service skills and technical problem solving skills. You will be the first point of contact for internal staff and further external staff. A large portion of this will involve face to face support as you will sit on the office floor. There will also be over the phone and email support required too. Technically you will be working in a Microsoft environment with ServiceNow.

The Requirements

This role would be perfect for someone with 3/4 years experience in a Level 1/2 Support position.

Ideally, you will have some of the following technical skills;

  • Windows and Microsoft Servers
  • Active Directory
  • SCCM
  • Office 365
  • Great communication skills and a customer first attitude
  • Must have full working rights for Australia

For this PERMANENT role based in the Parramatta area, the client is looking to pay up to $85k + Super based on your experience

If you have any questions, please call Annabel on (02) 927 05229

If you are interested in applying, please press APPLY NOW!


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