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Operations Team Member

Contract type: Temp-To-Perm
Industry: Blue Collar IND - Manufacturing & Process IND - Warehouse & Distribution
Salary Competitive
Start Date: 2021-11-11
Reference: V-117039
Contact name: Victoria Yousif
Contact email: VYousif@industriouspeople.com.au
Job published: November 10, 2021 09:26

Job Description

We are currently looking for an experienced Customer Service Administrator to join a well-established food import company.   The purpose of this role is to Deliver in Full On Time With Quality (DIFTOQ) through discharging work, dealing with operational issues, organising and liaising with transport providers.
 
The main responsibilities of the role will include but are not limited to:

  • Working to tight deadlines, prioritising tasks to ensure timely despatch of orders within agreed SLA’s
  • Monitoring EDI orders and releasing in the Warehouse Management System
  • Ensuring all orders are despatched and manifested accurately
  • Coordinating with transport companies to ensure all deliveries are booked and despatched on time
  • Ensuring all paperwork is prepared on time and is accurate (SLIs, con notes, packing lists, invoices)
  • Working with internal and external departments to investigate any discrepancies
  • Support with regular stock takes and cycle counts
  • Build strong relationships with customers
  • Maintain all company WHS policies
We are looking for the following skills:

  • Exposure to working in a food handling/ temperature controlled environment is advantageous
  • An understanding of warehouse distribution
  • Knowledge of local and interstate transportation
  • Intermediate word and excel
  • Excellent communication skills
  • A strong customer service focus with first rate problem solving skills
  • An outstanding work ethic with a can-do attitude
If you are looking for an opportunity to work in a small, friendly and dynamic team, then APPLY NOW. Please note due to the large number of applicants we will only contact you if you are shortlisted for the role.
2020 11 17

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