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IT Support Engineer - Level 1&2

Contract type: Permanent
Industry: Infrastructure Technology
Salary Offer on Experience
Start Date: 2021-07-26
Reference: V-115964
Contact name: Asmita Govind
Contact email: agovind@siriustechnology.com.au
Job published: July 27, 2021 15:27

Job Description

  • Gold Coast (Robina) 
  • Support Engineer - Field Services to Level 2  
  • Immediate Start available 
My client is a large national organisation that is looking to grow their IT Support team in QLD. Their main office is based just near Robina in the Gold Coast, however they do have multiple sites across QLD so there will be a requirement for some travel between sites. 
The role is part of the larger National IT Support Operations team that support thousands of users with everything IT related. 
In this role you will be required to:
  • Travel to sites as required for onsite break fix work 
  • Provide Level 1/2 support to your end customers 
  • Participate in weekly national meetings 
  • Provide excellent customer service to your end users 
There is a weekly on call roster (8 to 9 week cycles), which you will be added to, and all travel costs will be paid when required anywhere else but the main Robina office. 
To be successful you will need: 
  • Min of 2 years experience in a similar role
  • Ability to learn new tools quickly 
  • Ability to support tools like: Microsoft Office, Desktops, Phones, Internet issues, Phone systems etc 
  • Excellent communication skills 
  • Ability to prioritise your work 
  • Current license and car 
  • Full Australian working rights 
The company provide plenty of support and training, and lots of opportunity to grow with the role. We are really looking for someone who has a passion for technology and customer service.  
If this sound like you, or someone you know please do submit your application through. We will be in touch as soon as we can. 

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