We are looking for a number of Customer Service / Call Centre representatives to be a part of an exciting and energetic Inbound Call Centre. This is a busy high volume role, so you must thrive working in a fast paced environment dealing with customer queries to a high level of resolution. You will be working with a friendly team and approachable team leaders in lovely and open plan offices. Your main duties will be taking calls and emails as well as investigating any issues.
We are looking for the following:
Previous experience of working in a high volume call centre environment/ in e-mail based customer service OR in investigations for customer service
Great timekeeping and reliability
Excellent communication skills both written and oral
A ‘can-do’ and proactive attitude
Positive and enthusiastic people
Strong problem solving skills
Flexibility regarding shift times
Only those with full working rights will be considered for this role.
Due to the large number of applicants we will only contact you if you are shortlisted for the role.