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Customer Success Manager

Contract type: Permanent
Location: Ringwood
Industry: IT - Digital
Salary Attractive Annual Salary Depending on Experience
Start Date: 2022-06-03
Reference: V-118987
Contact name: Charmaine Thum
Contact email: cthum@siriustechnology.com.au
Job published: June 04, 2022 13:18

Job Description

Customer Success Manager – Permanent Full Time – Melbourne Eastern Suburbs (Hybrid Working)
 
My client is a large well known Australian organisation with offices in Australia. They are currently looking for a Customer Success Manager to join them on a permanent basis. Open to working in Melbourne or Hybrid working. Offices in Melbourne Eastern Suburbs.

Key requirements for this role (Essential):-
  • Passionate customer advocacy – being the face of the company and the voice of the customer
  • Strong critical thinking ability to prioritise effectively and ensure positive outcomes
  • Experience in relationship and account management
  • Customer support experience in software, SaaS or technical products
  • Keen perceptive intelligence in assessing and understanding customer needs and driving solutions to meet those needs
  • Demonstrated ability to communicate effectively through oral, written, and in-person mediums
  • Experience collaborating cross-departmentally to deliver comprehensive solutions for customers
  • Keen interest in software and learning fast with new IT applications
  • Willingness and ability to provide consulting at customers’ convenient times when required

Benefits:-
  • Work for an iconic organisation
  • Work close to home in Melbourne Eastern Suburbs
  • Great team culture and chance to grow
  • Great salary package
This is a permanent full time opportunity and will suit a Customer Success Manager who is seeking to take their role to the next level. Click APPLY Now.

Full working rights in Australia a MUST. MUST be able to work in Melbourne Eastern Suburbs

Customer Success Manager / Melbourne / Australia

Contact Charmaine Thum on 0439 320 538 or email your CV to cthum@siriustechnology.com.au

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