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Customer Service Representative

Contract type: Temp-To-Perm
Location: Sydney
Industry: Support - Customer Service/Call Centre
Salary $50 - $65 per annum
Start Date: 2022-07-06
Reference: V-115798
Contact name: Amber Fenley
Contact email: Afenley@siriuspeople.com.au
Job published: July 09, 2021 13:16

Job Description

Are you an experienced Customer Service Representative looking for a new opportunity? Sirius People are working closely with multiple clients across Sydney, including Alexandria, Northmead and Wetherill Park, for an immediate start - Temporary or Permanent opportunities available!.

The key duties include:
  • Managing high volume of calls, responding in a professional and timely manner
  • Escalating calls when required to ensure customer satisfaction is met
  • Manage all data in the CRM, ensuring client information is correct and updated.
  • Manage end to end customer service – from initial request to completion of order/ request
ABOUT YOU:
  • Prior experience in an customer service role (not retail)
  • Be able to prioritise and have strong organisational skills
  • Strong interpersonal and communication skill
  • Ability to understand customer needs and complaints
  • Strong problem solving skills
  • Knowledge in manufacturing is highly regarded, but not essential
  • Love building relationships
  • Prior SAP experience highly regarded
BENEFITS
  • Permanent full-time or contract roles!
  • Great competitive salary
  • Collaborative and fun team environment
HOW TO APPLY:

Please contact Amber Fenley for more information on 02 9270 5249 or click on apply

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