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Customer Service Representative

Job Title: Customer Service Representative
Contract Type: Permanent
Location: Mascot, New South Wales
Industry:
Salary: AU$56 - AU$55100 per annum + Supernnuation
Start Date: February 4th
Reference: 103521_1548129547
Contact Name: Ashleigh Colston
Contact Email: ashleigh@siriussupport.com.au
Job Published: January 22, 2019 14:59

Job Description

We are looking for a confident and reliable Customer Service Representative to join a leading organisation within the freight & logistics industry. Located in Mascot, this exciting opportunity will allow you to be a part of an energetic and fast paced call centre, so you must thrive working in a busy environment. Handling Corporate customer enquiries, a premium level of customer service is paramount in this role as you will be assisting with calls, emails and investigations.

Please note that we will be selecting successful candidates from an assessment centre which will be run on Thursday 24th January 2019.

We are looking for the following:

  • Previous experience of working in a high volume call centre environment/ in e-mail based customer service OR in investigations for customer service
  • Great timekeeping and reliability
  • Excellent communication skills both written and oral
  • A 'can-do' and proactive attitude
  • Positive and enthusiastic people
  • Strong problem solving skills
  • Flexibility regarding shift times

What's on offer?

  • A permanent opportunity
  • Lovely open plan offices
  • Approachable management
  • Extensive training
  • Supportive work culture
  • Set shift (1 pm - 9 pm)

All successful candidates must be able to commence training on Monday 4th February.

Due to the large number of applicants we will only contact you if you are shortlisted for the role.

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