Customer Despatch Officer

Job Title: Customer Despatch Officer
Contract Type: Permanent
Location: St Marys
Salary: $65000 - $70000 per annum
Start Date: 2020-10-05
Reference: V-111878
Contact Name: Ashleigh Colston
Contact Email:
Job Published: October 06, 2020 12:16

Job Description

Industrious People are excited to be recruiting for a Customer Despatch Officer to join leading building suppliers. Joining a fast paced and dynamic business you will be a core member in ensuring that the day to day deadlines are met through supporting across multiple business functions.
  • Permanent role: $65K - $70K + super
  • Well established & growing company, collaborative culture
  • 6.30 am – 4.30 pm (10 hour day)
  • St Mary’s location
The company

A leading organisation within the building supplies industry, they pride themselves in supplying the best premium grade products to their customers. With over 30 years in the industry, they are dedicated to providing clients with a one of a kind service and can cater to projects of all sizes. Located in St Mary’s, the business is made up of hardworking, committed and dynamic employees who value the importance of team work and maintaining a fun, collaborative culture.

The role

Supporting across multiple business functions, this role will have you mainly interacting with customers and internal departments to ensure that order are despatched and received within a timely and efficient manner.
  • Taking inbound calls from customers regarding orders
  • Process customer orders  on in-house ERP system
  • Liaise with warehouse team to ensure goods are dispatched in a timely manner
  • Data entry input into Excel regarding orders and status
  • Liaise with logistics companies regarding bookings & deliveries
  • General administration in support of despatch and logistics
What do you need?
  • Previous phone based customer service experience
  • Must be able to commit to 6.30 am – 4.30 pm (10 hour day)
  • Exposure to full order processing cycle
  • Strong problem solving & organisational skills
  • Intermediate – Advanced Microsoft Excel
  • Strong communications skills both written & oral
  • The ability to work to strict deadlines
  • Work for a continuously growing business
  • Dynamic and collaborative culture
  • Quarterly work outings
  • A social and friendly atmosphere
  • Opportunities to build a long standing and progressive career
This is a truly great opportunity to join a hard-working and customer driven company whilst feeling like your input makes a difference on a daily basis.

As this is a newly created role the position is available immediately for the right candidate – do not delay in your application!

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