Senior Support Engineer

Job Title: Senior Support Engineer
Contract Type: Permanent
Location: Sydney CBD
Salary: $80000 - $100000 per annum
Start Date: 2020-09-06
Reference: V-111484
Contact Name: Jack Byrne
Contact Email:
Job Published: September 07, 2020 10:33

Job Description

Sirius Technology are working with an established IT consultancy to recruit an experienced Senior Support Engineer!  

This will be a permanent role and will be customer facing, therefore technical as well as personal skills will be high priority! 

The role: 
You will act as the key point of contact for all escalations on the Service Desk.  You will be expected to troubleshoot issues to understand the core issues / root of the problem and suggest workable solutions.  

You, as the ideal candidate will have: 
  • Multiple years of experience working on MS Server 
  • Multiple certifications including some of the following;  (Azure, AWS, Cisco, Microsoft, Sophos, Networking or ConnectWise). 
  • Previous experience working within a small - medium sized MSP
  • Exposure to a range of technologies including:
    - Office365
    - Azure
    - AWS
    - Data Security, Business Continuity and Disaster recovery
    - Security Solutions (Cisco, Fortinet, ZScaler)
    - Networking (Firewalls, Remote Access, SD-WAN, 802.11 services APs)

Could this be for you?  If so, please apply for the role to discuss the opportunity in more detail! 

*** Please note, this role is only open for candidates with Australian PR or Citizenship*** 

I look forward to helping you secure your next position! Thanks, Jack Byrne - Technology Team Lead - Sirius Technology.

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