- Development of organisational change management artefacts related to a new Case Management platform solution.
- Management/delivery of change communications related to the project
- Analyse change impacts
- Stakeholder analysis/impact assessment
- Extensive experience in salesforce environment
- Strong written and oral communications.
- Ability to be reactive and proactive with managing change
- Ability to support the business analysts in their analysis work
- Knowledge and experience in the implementation of ICT systems is required.
- Experience in working in an Insurance space