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Inbound Customer Service Advisor

Job Title: Inbound Customer Service Advisor
Contract Type: Temp-To-Perm
Location: Glebe
Industry:
Salary: $28 per hour
Start Date: 2020-01-30 00:00:00
Reference: V-108263
Contact Name: Sammy Lea
Contact Email: sammy@siriussupport.com.au
Job Published: January 31, 2020 10:51

Job Description

We are looking for a number of Customer Service / Call Centre representatives to be a part of an exciting and energetic Inbound Call Centre. This is a busy high volume role, so you must thrive working in a fast paced environment dealing with customer queries to a high level of resolution.  You will be working with a friendly team and approachable team leaders in lovely and open plan offices. Your main duties will be taking calls and emails as well as investigating any issues.
 
We are looking for the following:
Previous experience of working in a high volume call centre environment/ in e-mail based customer service OR in investigations for customer service
  • Great timekeeping and reliability
  • Excellent communication skills both written and oral
  • A ‘can-do’ and proactive attitude
  • Positive and enthusiastic people
  • Strong problem solving skills
  • Flexibility regarding shift times

Permanent residence are required for this role 

Due to the large number of applicants we will only contact you if you are shortlisted for the role.
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