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Customer Service Officer

Contract type: Permanent
Location: Macquarie Park
Industry: Call Centre & Customer Service
Salary $48000 - $50000 per annum
Start Date: 2019-09-30
Reference: V-106194
Contact name: Ashleigh Colston
Contact email: ashleigh@siriussupport.com.au
Job published: October 01, 2019 18:57

Job Description

We have multiple opportunities available to join a leading brand within the health and wellness industry as a Customer Service Representative. Located close to public transport in MacQuarie Park, this role will offer you the chance to kick start your career within a prosperous company, that offers progression and development.

Scope of responsibilities:
  • Take inbound calls from new and existing customers
  • Assist with product enquiries
  • Process customer orders
  • Action email enquiries
  • Adhere to KPIs regarding customer service
  • Advise on complex enquiries
  • Operating on a rotating roster (8 am – 6 pm)
What we are looking for:
  • Previous phone based customer service – essential
  • A ‘can-do’ and proactive attitude
  • Willingness to learn
  • Strong computer skills
  • An ambitious approach to work
What’s in it for you?
  • A chance to work for a global organisation that truly values their employees
  • Opportunities for growth and development
  • Incredible discounts on all products
  • Annual domestic trip away for award ceremony
As we have multiple roles so if you would like to work with previous colleagues please share this in your network!

(Please note that only short-listed candidates will be contacted due to an overwhelming response).
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