Customer Verification Officer

Contract type: Permanent
Location: Sydney C B D
Industry: Call Centre & Customer Service
Salary $50000 - $55000 per annum
Start Date: 2019-08-19
Reference: V-106114
Contact name: Ashleigh Colston
Contact email:
Job published: August 20, 2019 10:22

Job Description

We have an exciting opportunity to join a successful, family owned telco & IT Company located in the CBD. Working as a part of their Billings team, you will be supporting new and existing customers minimise credit risk.

Scope of responsibilities:
  • Performing credit checks and assessments on new & existing customers
  • Checking and verifying sales orders to ensure they match invoices and budget outlined
  • Ensure all hardware is accurate and up to date in accordance with the Personal Property Securities Register
  • High volume data entry of cash flow, ensuring invoices are correct
  • Support the Credit Manager with payment processing as needed
  • Investigating sale/invoice/payment discrepancies
  • Advising customers on information/documentation required
  • Liaising with customers regarding billing issues during peak periods
What we are looking for:
  • A confident communicator
  • Solid data entry skills
  • Previous phone based customer service experience
  • High attention to detail
  • A proactive ‘can-do’ attitude
  • Previous experience within telco (highly desirable)
This is a fantastic, and immediate start opportunity for someone to kick start their career within a growing business that can offer opportunities for progression and development!

(Please note that only short-listed applicants will be contacted due to an overwhelming response).


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