Technical Specialist - IT implementation & support

Job Title: Technical Specialist - IT implementation & support
Contract Type: Permanent
Location: Sydney C B D
Salary: $100000 - $130000 per annum
Start Date: 2019-08-07
Reference: V-105617-1
Contact Name: Adam Armstrong
Contact Email:
Job Published: August 08, 2019 11:40

Job Description

An Industry-leading, software and technology vendor who are behind some of the world’s most important applications have a unique opportunity for an experienced Technical Specialist to join their world-leading team of technology enthusiasts who focus on application development and technology implementation for healthcare organisations.   

The Technical Specialist role is primarily focused on delivering the technical aspects of implementation related to a global, patient-centric healthcare solution.

Skills and experience
  • Knowledge of web orientated languages, including SQL, HTML, VB script, Javascript
  • Experience with data analysis and database methodologies
  • Experience with Microsoft Office
  • Be able to design and write technical documents.
  • Well versed on Internet / Intranet concepts and Microsoft IIS.
  • Experienced in customer-focused support
  • Ability to conduct training and develop training materials
Nice to have
  • Experience of delivering applications to the healthcare sector.
  • Software Engineering experience.
  • Familiarity with healthcare related integration
Technical specialists will be trained and expected to be proficient in the use of Caché and various operating systems including Unix, Linux and MS Windows.

Key Responsibilities

  • Development of documentation related to implementation requirements, 
  • Implementation of the interface including unit and system testing.  
  • Documentation including technical set up and any related dependencies. 
System Management
  • Install and configure the solution in multiple environments and servers
  • Update installations with the latest version.
  • Apply application patches and ad-hoc releases.
  • Occasionally Technical Specialists will assist with the development of reports or data extracts.
  • Liaise with client or business analyst in regard to ongoing enhancement requests    
  • Advise and assist the Project Managers during implementation
  • Manage the resolution of any outstanding acceptance issues 
General Operational
  • Provide advice and best practices to clients for technical areas such as networks, configurations, architectures etc.
  • Provide technical support for troubleshooting and performance analysis for reports, stored procedures, interfaces, conversions, data migration scripts and user-defined functions.
  • Production of training materials for system custom development or reporting.
  • Production of technical documentation such as reference materials, installation instructions, user guides, knowledge base articles.
  • Responsible for participating in on-site technical training if required.
  • Responsible for participating in on-site technical implementations if required.
What’s in it for you
  • Global company renown for looking after their staff and internal growth
  • Generous salary
  • Impressive Sydney CBD office
  • Exceptional in house trainers & international training program
  • Work with a broad range of proven and cutting edge technologies.
  • Obtain an in-depth knowledge of these technologies
  • Career progression - Many levels of promotions and internal directions to move in.
  • Enhance your personal interaction, presentation, and leadership skills.
If you are a goal-orientated individual who is energized by challenges and would enjoy developing your technical, professional, and personal skills, within an environment of teamwork, cooperation, and fun then this will be a perfect fit. 

Apply now or feel free to contact Adam Armstrong for further information:

Key words: Sydney implementation SQL HTML Javascript data analysis and database methodologies Microsoft Office Microsoft IIS support technical document Unix Linux MS Windows