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Service Desk Analyst

Service Desk Analyst
Ref #: 00059

Experience level: 5+ Years

Employment Type: Permanent

Remuneration: $70,000 per day + Superannuation

Availability: Immediately

Key skills include:

  • Windows Server
  • Office 365
  • Exchange
  • Sharepoint
  • Lync
  • Teams
  • Skype for Business
  • SCCM
  • ServiceNow


Experience Summary:

With over 5 years of experience providing Level 2-3 support to end-users, this candidate has extensive experience in supporting a wide range of applications and systems, which includes:

  • Strong experience with supporting both Windows OS and Mac OS
  • Extensive experience supporting Microsoft technology stacks - Windows Server, Office 365, Exchange Server, Sharepoint, Lync / Skype for Business, Teams, SCCM
  • Experience with ServiceNow and Remedy ticketing systems
  • Excellent communication skills
  • Strong customer service orientation


Reach out to our Melbourne Candidate Manager Steven Chung to learn more about this candidate or simply fill out the enquiry form on the right.

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2020 11 17

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