Service Desk Analyst
Ref #: 00059
Experience level: 5+ Years
Employment Type: Permanent
Remuneration: $70,000 per day + Superannuation
Availability: Immediately
Key skills include:
- Windows Server
- Office 365
- Exchange
- Sharepoint
- Lync
- Teams
- Skype for Business
- SCCM
- ServiceNow
Experience Summary:
With over 5 years of experience providing Level 2-3 support to end-users, this candidate has extensive experience in supporting a wide range of applications and systems, which includes:
- Strong experience with supporting both Windows OS and Mac OS
- Extensive experience supporting Microsoft technology stacks - Windows Server, Office 365, Exchange Server, Sharepoint, Lync / Skype for Business, Teams, SCCM
- Experience with ServiceNow and Remedy ticketing systems
- Excellent communication skills
- Strong customer service orientation
Reach out to our Melbourne Candidate Manager Steven Chung to learn more about this candidate or simply fill out the enquiry form on the right.
