Service Desk Analyst

Service Desk Analyst
Ref #: 00059

Experience level: 5+ Years

Employment Type: Permanent

Remuneration: $70,000 per day + Superannuation

Availability: Immediately

Key skills include:

  • Windows Server
  • Office 365
  • Exchange
  • Sharepoint
  • Lync
  • Teams
  • Skype for Business
  • SCCM
  • ServiceNow

Experience Summary:

With over 5 years of experience providing Level 2-3 support to end-users, this candidate has extensive experience in supporting a wide range of applications and systems, which includes:

  • Strong experience with supporting both Windows OS and Mac OS
  • Extensive experience supporting Microsoft technology stacks - Windows Server, Office 365, Exchange Server, Sharepoint, Lync / Skype for Business, Teams, SCCM
  • Experience with ServiceNow and Remedy ticketing systems
  • Excellent communication skills
  • Strong customer service orientation

Reach out to our Melbourne Candidate Manager Steven Chung to learn more about this candidate or simply fill out the enquiry form on the right.


Tell me more about this candidate!

2020 11 17

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